Warranty & Returns
There is a 30 Day warranty on Service and New Parts.
There is a 10 day warranty on Used Equipment.
Shipping Policy
All parts will be shipped via the United States Postal Service with their ground shipping. If you need to have items shipped next day or 2-day, please contact us directly at 517-655-9116 or by email at info@rsbiomedical.com
Customer Service Information
By e-mail: Robert@rsbiomedical.com
By Phone: 517-655-9116
By Fax: 517-913-6363
Credit Card Processing
RS Biomedical accepts Visa, and Mastercard. Once you have made a purchase, your statement will read from RS Biomedical.
Commitment to Data Security
Your personal identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.
Distribution of Information
We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place.
Security
When we transfer and receive certain types of sensitive information such as financial information, we redirect visitors to a secure server.
Cookie/Tracking Technology
The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.
Collection of Information
We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfill you specific request. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists.
Persons who supply us with their telephone numbers on-line will only receive telephone contact from us with information regarding orders they have placed on-line.
The information we collect is used to improve the content of our Web page, used to customize the content and/or layout of our page for each individual visitor, used to notify consumers about updates to our Web site, used by us to contact consumers for marketing purposes.
For each visitor to our Web page, our Web server automatically recognizes no information regarding the domain or e-mail address, but does recognize the IP address for tracking/marketing purposes.
If you supply us with your postal address on-line you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by calling us at the number provided above. Please provide us with your exact name and address. We will be sure your name is removed from the list.
We reserve the right to make changes to this policy. Any changes to this policy will be posted.